Where to find your orders
Log in and open Dashboard → Orders. Every order shows its number (starting with "YT"), service, link, quantity, price, start count, remaining quantity and status. Click an order to see its full history, including refills and refunds.
Statuses are updated automatically every few minutes.
What each status means
| Status | What's happening | What you should do |
|---|---|---|
| Pending | Order received, waiting to start | Nothing — check the service's start time |
| In progress | Delivery is running | Keep the link public; compare start count with Studio |
| Completed | Full quantity delivered | Refill later if needed and available |
| Partial | Stopped early; some undelivered | The undelivered share has been refunded to your wallet |
| Canceled | Stopped before delivery finished | The undelivered share has been refunded to your wallet |
Checking delivery yourself
- Note the start count on the order page — your number when delivery began.
- Open YouTube Studio (not the public page — public counters are rounded and delayed).
- Your current number minus the start count is what's been delivered so far. Organic growth or drops during the same period will affect the comparison.
For subscribers, Studio → Analytics → Audience shows the up-to-date count. For views, check the video's analytics in "Realtime" for the last 48 hours.
"My order is stuck on Pending"
- Check the service's start time on its page. Some options start within minutes; others take up to a day.
- Make sure the link is still public. Private, unlisted, deleted or made-for-kids videos can't be delivered to.
- For subscribers, make sure your subscriber count is public.
If an order is still Pending well past its start time, contact support with the order number.
"It says Completed but I don't see the full number"
YouTube removes some activity soon after delivery, and the public counter lags. Compare with Studio. If the drop happened inside your option's refill window, press Refill. See refill and delivery.
"It ended Partial"
Supply sometimes runs short, or the target became unavailable. Your wallet has already been credited with the undelivered share — check Dashboard → Transactions. You can place a new order for the remainder.