Fastest: from your dashboard
If your question is about an order or a payment, log in and open Dashboard → Support. Choose the order or payment it's about — we'll see its status, link and history straight away, which saves a round of back-and-forth.
Please include:
- The email you signed up with.
- The order number (it starts with "YT") or payment reference.
- What you expected and what happened. A screenshot of YouTube Studio helps with delivery questions.
We reply to most messages within a few hours during Indian daytime, and within 24 hours at worst.
Before you write
Many questions are answered here:
- "My order hasn't started." Check the start time on the service — some options take a few hours. See track your order.
- "My count dropped." If your option has a refill window, press Refill on the order page. See refill and delivery.
- "I paid but my wallet didn't update." UPI confirmations usually arrive within a minute. Refresh the dashboard. If it's been more than 15 minutes, email us with the UPI reference (UTR) from your bank app.
- "Can I get my top-up back?" Wallet top-ups aren't refundable to your bank; see the refund policy.
What we can't help with
We can't access your YouTube account, appeal YouTube decisions, restore removed videos or influence monetization reviews. For those, YouTube's own help centre and Creator Support are the right places.
YTBoost is an independent service and is not affiliated with YouTube or Google.